SALES
Your Sales Team will sell more cars and yield higher profits using our “Inspirational Selling” method. Over 200 video segments and 22 hours of material cover everything from the meet & greet, qualification, vehicle selection, demo ride, handling objections, phone-ups, closing the sale, to customer follow-up and prospecting.
SALES MANAGEMENT
Learn how to create, grow, train, and motivate a top-quality dealership sales staff with our Online Sales Management course. This course covers training expectations, accountability management, communication skills, training and coaching techniques, advanced negotiation concepts, how to manage stress, plus motivational and hiring processes. Leaders lead by example and this course provides the examples needed to be that strong Sales Manager.
LEADERSHIP
Within the 105 videos in our Online Leadership series, we explore all the personalities and traits needed to be an effective Manager. Leadership has proven to be a learned skill, and once accomplished, benefits everyone on the team. This module will transform the mediocre manager into a true leader that inspires their team to be the best.
TRAIN THE TRAINER
This 20 hour course in the Online Video Library not only teaches the methods of how to effectively train, but also provides over 70 pre-designed lesson plans that the trainer can use to educate and motivate their staff. Most do not enjoy sales meetings or training sessions because they become repetitious and boring. Add some spice to your next session from what this series provides.
INTERNET/BDC
Our Internet/BDC Online course can act as both the foundation and growth opportunity to increase your rate of leads and sales from your Internet/BDC Department. This 30-hour course focuses on truly understanding the Internet shopper, what their real needs are, and how to communicate with them in a manner that will lower their defensive posture and increase the rate of appointments for the Dealership.
F&I
A complete F&I Online Training course that is designed to realize a $200-$400 increase per each unit sold. Advanced concepts for menu selling, objection responses and conversion processes are all covered. There are also videos on how to develop the proper F&I image, ways to increase the rate of bank approvals through stronger lender relations and some very profitable ideas for selling extended service agreements in the Service Department.
SECONDARY FINANCE
The Online Secondary Finance course is an A-Z program that demonstrates the effective way to maximize your Secondary Finance Department. All of the sessions are designed for both the novice and expert who operate the department. Emphasis is placed on the Secondary Finance sales process, understanding the difference between a Secondary and Retail buyer, inventory controls and advertising.
SERVICE ADVISOR
The Online Service Advisor course focuses on two main areas. First, understanding the service customer to include, both their true wants and needs. Second, how to maximize all the opportunities for increasing both the upsell opportunities and the amount of paid labor. Expected results from this course average around a 30-60% increase in paid service labor.
